Returns

You have a 14-day right of cancellation on all goods. You simply have to return the item to us in its original condition and send your order confirmation, and we will refund your money or exchange for other items after we have received the return. If you wish to exchange for a different size or item or return please contact us through the live chat or on email support@daylo.dk. Remember the item must be returned within 14 days and you must pay for the return shipping yourself.

The package is sent to:

Daylo

Skovvej 21 5300 Kerteminde - DENMARK

ATTENTION! Return parcels must be sent directly to our address as we are unable to collect them from a parcel shop.

To return, please contact us through the live chat or send us an email at support@daylo.dk to reply with the following information:

Order number
Full name
Reason for return

Thank you.

Refund: If the package is not returned as you received it, for example, if all packaging is not refunded, an additional fee of 6.6€ will be deducted.

Exchange: The customer's first exchange is always free. You will receive a credit note containing the value of your order + DKK 6.6€ for the value of your return label.