RETURNS / EXCHANGES

Returns & Exchanges
Exchange & Return Portal: https://www.returnflows.com/da/daylo-dk

Because jewelry often needs to be tried on in person, we offer a 14-day return policy worldwide—from the day you receive your package.

The exchange window for gifts is extended and begins on the day the gift is given. We have great trust in our community and customers, so if the jewelry was a gift, you are always welcome to contact us.

Want to make an exchange or return?

To start your exchange or return, please follow the link below:

https://www.returnflows.com/da/daylo-dk

We offer fast exchanges, and you can expect to receive your replacement within 1–4 business days.

If a piece breaks, please contact us at support@daylo.dk and we’ll assist you with your lifetime guarantee.

Note: Customers are always responsible for the costs of returns and exchanges.

If you wish to make a warranty claim, please send an email to SUPPORT@DAYLO.DK — remember to include your full name, order number, and details about your inquiry so we can help you quickly. (For claims, please attach photos.)